Supported Upgrades

The PCC for SharePoint 7.x Integration supports two ways to upgrade from an earlier version of PCC for SharePoint 7:

• Solution Update - is the recommended approach for performing an upgrade.
• Solution Replacement - is supported, but not recommended.

At the time of upgrading the PCC for SharePoint 7.x Integration, you should also upgrade to the latest Prizm Content Connect 7.x.

Solution Update – PCC for SharePoint Integration

The Solution Update process allows you to update the PCC for SharePoint Integration in place, without first removing your existing installation. A PowerShell script ships with the product to assist you in the update. This script performs the actions to update the solution and the feature(s) in the solution.

The following instructions walk you through the update process.

The Diagnostic Tools solution must be removed before performing the solution update.

1. Retract and remove the solution Accusoft.SharePoint.DiagnosticsTools.wsp.

For help, see the section Removing Diagnostics Tools (the last section in the topic, Troubleshooting Diagnostic Tools).

2. Download and extract PccForSharePoint.zip to <Folder A>
3. Open the SharePoint 2010 Management Shell.
4. Change directory to the directory from Step 2:

# cd <Folder A>

5. Run the update script:

# Update-Accusoft.Pcc.SharePoint.PS1

If you try to perform a solution update by running Setup.exe (the SharePoint 2010 Solution Installer), the option to perform a solution update will be unavailable. Setup.exe only allows you to perform a solution replacement.

Solution Replacement – PCC for SharePoint Integration

The Solution Replacement process consists of first retracting and removing the PCC for SharePoint Integration, and then installing the new PCC for SharePoint Integration. This is NOT the recommended process for performing an upgrade of the PCC for SharePoint Integration, but this process is supported in case you start down this path before reading the recommendation.

The following high level instructions walk you through solution replacement.

The Diagnostic Tools solution must be removed before performing the solution replacement.

1. Retract and remove the solution Accusoft.SharePoint.DiagnosticsTools.wsp.

For help, see the section Removing Diagnostics Tools (the last section in the topic, Troubleshooting Diagnostic Tools).

2. Retract and remove the solution Accusoft.Pcc.SharePoint.wsp

3. Install the new PCC for SharePoint Integration as described in the Installation Guide.

Upgrade Prizm Content Connect

Upgrading Prizm Content Connect consists of first removing the old version of Prizm Content Connect and then installing the new version of Prizm Content Connect. This process is performed on the server where Prizm Content Connect Services are installed; see the section on Your Target Server Topology for more information.

1. Create a backup copy of, or document any changes you made to, the Prizm Content Connect configuration files that are located in <Prizm installation directory>\conf.

This directory is typically located at C:\prizm\conf\.

2. Uninstall the existing Prizm Content Connect installation:
   1. Run Add/Remove Programs or Programs and Features from the Control Panel.
   2. Choose Prizm Content Connect from the list of installed applications.
   3. Click Change/Remove or Uninstall button.
   4. Click Yes to uninstall.
   5. The Uninstaller will start and remove Prizm Content Connect from your system.
3. Install the new version of Prizm Content Connect.
   1. Follow the instructions in the section Step 2 – Installing PCC.
4. Make additional changes that you want to the Prizm Content Connect configuration files. You have backed up your old configuration files in Step 1 above; use these backups to guide your customizations to the new configuration files.
   1. If you make changes to the configuration files, you will need to restart the Prizm service again.